We are so proud of our Dispatch and hope you will help us to send them a big congratulations! Dispatcher D. Jones was selected as Michigan APCO Telecommunicator of the Year and the Macomb County Sheriff's Office Emergency Dispatch team has been selected as this year's Michigan APCO Team of the Year!
Dispatcher Jones is able to balance emotion with reason, prioritize effectively, clearly understands purposes, objectives, practices and procedures of the department. He keeps alert to current practices and demonstrates a tremendous knowledge of resources. He excels in retaining knowledge of new procedure, enhancements, or implementations. This is demonstrated daily through his excellent decision making and confidence in his ability to do the job. Recently, a homicide suspect was spotted by undercover units in our service area which resulted in a cross-county police pursuit and Dylan was the primary radio dispatcher. He did a phenomenal job of managing resources, while maintaining control and clear communication. Dylan has exceptional multi-tasking abilities.
Macomb County Sheriff’s Office Dispatch center is a consolidated center with intergovernmental agreements with multiple agencies for full time dispatch services. The center is responsible for approximately 450,000 of the County’s 885,000 residents; serving four police agencies, twelve fire departments, and two EMS companies. The center has 54 full time dispatchers, 5 Supervisors, 1 Deputy Director, and 1 Director. In 2021, MCSO Dispatch received 488,649 calls (both emergency and non-emergency). The center is staffed with 12 telecommunicators 16 hours a day and 9 telecommunicators the remaining 8 hours in a day.
Way to go Dispatch! May we all feel a little more safe knowing the amazing professionals we have answering our 911 calls for help, text emergencies, and general calls for law enforcement questions!
Original source can be found here.
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